Customer Support

GEX Customer Service – Comprehensive, Consistent, Collaborative

Our staff is here to help you with your questions and problems, and we dedicate ourselves to this task because we believe our relationship with each client depends on our ability to communicate well to resolve issues.

For problems, questions or to discuss your particular dosimetry requirements, contact a GEX representative:

email GEX
303.400.9640 (8am-5pm MST)

GEX Webconferencing and Training

Contact Customer Service to arrange such services

Click Here to Join a GEX Webconference or Training Session

Using the GEX Website for Technical Assistance

Have questions about a product or how to fix a problem? Need procedures?

- You can try using the Search Bar located on every webpage. Enter a keyword to search our site and downloadable documents.

-The TECHNICAL INFO/SUPPORT menu of our website contains useful information to help our customers.

DOSIMETRY PROCEDURES – Contains a library of GEX's recommended SOPs (Standard Operating Procedures) to help customers successfully use the WINdose Dosimetry System in compliance with Industry Guidelines and Standards.

TECHNICAL MEMORANDUMS – Contains a library of GEX Technology Memorandums regarding our products.

INDUSTRY LINKS – Useful links for our industry, from systems and suppliers to industry organizations.

PRODUCT DATA SHEETS – a complete list of GEX standard products and services, with downloadable data sheets.